Trading conditions

Choose an original work of art from the online gallery or a design product from the catalog of goods you want to buy. Click on the "Detail" of the product and add the work or product to the cart via the "Buy" button. After inserting the work or product into the basket, the "Shopping basket" area, which you will find in the upper right corner, will always be updated. To proceed with the order, click on "Shopping cart". Check the contents of the cart and go to the next step. Delivery details:

The next step is to enter your details and delivery address. You are offered the option to create a customer account and use our loyalty program and other membership benefits, or choose to purchase without registration. Fill in all fields marked with an asterisk *. Choice of transport and payment method:

Choose a mode of transport. If you have chosen personal collection, you can pick up your goods at our store at If you have chosen one of the carriers, we will deliver the goods to the address you entered. Choose your payment method and proceed to the next step. Sending an order:

In the 4th step of the order, please check all the entered data and check the agreement with the conditions of purchase. You can read the individual conditions by clicking on the appropriate link. If everything agrees, click on the "Confirm order" link. You will immediately receive an email confirming your order. Your order will be processed immediately and we will inform you about its status by e-mail or SMS.

1. Introductory provisions 1.1. These terms and conditions govern the mutual rights and obligations of the parties arising in connection with or on the basis of a purchase agreement concluded between the business corporation irma Satija s.r.o., a limited liability company. It is registered in the Commercial Register under file number C 35755, the Regional Court in Hradec Králové (hereinafter referred to as the “seller”) and another natural or legal person (hereinafter referred to as the “buyer”) via the seller's online store at www.art-satija.com through the website interface (hereinafter referred to as the "store web interface").

1.2. The business conditions do not apply to cases where the person who intends to purchase goods from the seller is a legal entity or a person who acts when ordering goods in the course of their business or in the course of their independent profession.

1.3. Provisions deviating from the business conditions can be agreed in the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of the terms and conditions.

1.4. The provisions of the business conditions are an integral part of the purchase contract. The purchase contract and business conditions are drawn up in the Czech language.

1.5. The wording of the terms and conditions may be changed or supplemented by the seller. This provision does not affect the rights and obligations arising during the validity of the previous version of the terms and conditions.

2.1. Based on the buyer's registration made on the website, the buyer can access its user interface. From his user account, the buyer can also order goods without registration directly from the online store.

2.2. When registering on the website and when ordering goods, the buyer is obliged to state all data correctly and truthfully. The buyer is obliged to update the data specified in the user account in the event of any change. The data provided by the buyer in the user account and when ordering goods are considered correct by the seller.

2.3. Access to the user account is secured by a username and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access his user account and acknowledges that the seller is not responsible for breach of this obligation by the buyer.

2.4. The buyer is not entitled to allow the use of the user account to third parties.

2.5. The seller may cancel the user account, especially if the buyer does not use his user account for more than 12 months, or if the buyer violates his obligations under the purchase agreement.

2.6. The Buyer acknowledges that the user account may not be available around the clock, especially with regard to the necessary maintenance of hardware and software equipment.

2.7. If the web interface of the store allows it, the buyer can also order goods without registration directly from the web interface of the store.

3.1. The web interface of the store contains information about the goods, including the prices of individual offered goods. The prices of the offered goods are listed including value added tax and all related fees. The offer for the sale of goods and the prices of these goods remain valid as long as they are displayed in the web interface of the store. This provision does not limit the possibility of the seller to conclude a purchase contract under individually agreed conditions. The seller is not a VAT payer.

3.2. The web interface of the store also contains information on the costs associated with the packaging and delivery of goods. This information is valid only in cases where the goods are delivered within the territory of the Czech Republic.

3.3. To order goods, the buyer fills in the order form in the web interface of the store. The order contains in particular information about:

3.3.1. ordered goods

3.3.2. the method of payment of the purchase price of the goods, information on the required method of delivery of the ordered goods

3.3.3. costs associated with the delivery of goods

(hereinafter collectively referred to as "order").

3.4. Before sending the order to the seller, the buyer is allowed to check and change the data that the buyer has entered in the order, even with regard to the buyer's ability to detect and correct errors made when entering data into the order. The buyer sends the order to the seller by clicking on the "Confirm order" button. The data listed in the order they are deemed correct by the seller. After receiving the order, the seller will immediately confirm it to the buyer by e-mail to the buyer's e-mail address specified in the user interface or in the order (hereinafter referred to as the "buyer's e-mail address").

3.5. Depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs), the seller is always entitled to request additional confirmation of the order (for example, in writing or by telephone) for the buyer's inspection.

3.6. The contractual relationship between the seller and the buyer arises from the confirmation of the order (acceptance), which is sent by the seller to the buyer by e-mail to the buyer's e-mail address.

3.7. The buyer agrees to the use of means of distance communication when concluding the purchase contract. The costs incurred by the buyer in the use of means of distance communication in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) shall be borne by the buyer himself.

3.8. The Buyer acknowledges that the Seller is not obliged to enter into a purchase agreement, especially with persons who have previously materially breached their obligations to the Seller.

4.1. The price of the goods and any costs associated with the delivery of goods under the purchase agreement, the buyer may pay the seller in the following ways:

In cash at the seller's premises at Galerie Satija, Saská 80/1, 11800 Prague 1;
cashless transfer to the seller's account 115-1105640287 / 0100 (hereinafter referred to as the "seller's account") using an issued invoice sent by email to
the email address customer;
through the FONDY payment gateway.
The FONDY Payment Gateway is a simple and safe way to pay online. The FONDY Payment Gateway is under the supervision of the National Bank /
FCA UK license number, no. 900705). After selecting the payment option, you will be redirected to the bank page. When paying with a card, you need
to enter your credit card details. Your payment will be credited within minutes. This way you pay with a credit card via internet or a fast online bank transfer.
This form of payment is not charged.
For more information, visit our website: https://fondy.io/ 
Please do not hesitate to contact us: This email address is being protected from spambots. You need JavaScript enabled to view it.

4.2. Along with the purchase price, the buyer is obliged to pay the seller the costs associated with packaging and delivery of goods in the agreed amount. Unless expressly stated otherwise, the purchase price also means the price, including costs associated with the delivery of goods.

4.3. The seller does not require a deposit or other similar payment from the buyer. This does not affect the provisions of Article 4.5 of the Terms and Conditions regarding the obligation to pay the purchase price of the goods in advance.

4.4. In the case of payment in cash or in the case of payment on delivery, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is payable within 14 days of concluding the purchase contract.

4.5. In the case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the variable payment symbol. In the case of non-cash payment, the buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the seller's account. The seller is entitled to demand payment of the full purchase price before sending the goods to the buyer. The provisions of par. 2119, paragraph 1 of the Civil Code shall not apply.

4.6. Any discounts on the price of goods provided by the seller to the buyer cannot be combined with each other.

4.7. If this is customary in business relations or if so stipulated by generally binding legal regulations, the seller shall issue a tax document - an invoice - to the buyer regarding payments made on the basis of the purchase contract. The seller is a payer of value added tax. The tax document - invoice is issued by the seller to the buyer after payment of the price of the goods and is sent to the buyer's address.

4.8. In the case of payment for goods at the stone shop in cash or by payment card, according to the Act on the Registration of Sales, the seller is obliged to issue a receipt to the buyer. At the same time, he is obliged to register the received revenue with the tax administrator online; in the event of a technical failure, within 48 hours at the latest.

5.1. The buyer acknowledges that according to the provisions of § 1837 of the Civil Code, it is not possible to withdraw from the purchase contract for the supply of goods, which was modified according to the wishes of the buyer or for him, from the purchase contract for the delivery of perishable goods and goods , which has been irretrievably mixed with other goods after delivery, from the purchase contract for the supply of goods in a sealed package, which the consumer has removed from the packaging and cannot be returned for hygienic reasons, and from the purchase contract for the supply of audio or video recording or computer program original packaging.

5.2. If it is not a case referred to in Article 5.1 or another case where it is not possible to withdraw from the purchase contract, the buyer has the right to withdraw from the purchase contract in accordance with the provisions of § 1829 paragraph 1 of the Civil Code, within fourteen (14) days from the receipt of the goods, and in the event that the subject of the purchase contract is several types of goods or the delivery of several parts, this period runs from the date of receipt of the last delivery of goods. Withdrawal from the purchase contract must be sent to the seller within the period specified in the previous sentence. To withdraw from the purchase contract, the buyer can use the sample form, which is attached to the terms and conditions. Withdrawal from the purchase contract can be sent by the buyer to the address of the seller's office: Saská 80/1, 118 00 Malá Strana, Prague 1

5.3. In the event of withdrawal from the purchase contract pursuant to Article 5.2 of the Terms and Conditions, the purchase contract is canceled from the beginning. The goods must be returned to the seller within fourteen (14) days of withdrawal from the contract to the seller. If the buyer withdraws from the purchase contract, the buyer bears the costs associated with the return of goods to the seller, even if the goods can not be returned due to its nature by regular mail.

5.4. In the event of withdrawal from the contract pursuant to Article 5.2 of the Terms and Conditions, the seller will return the funds received from the buyer within fourteen (14) days of receipt of the returned goods by the seller. The seller is also entitled to return the performance provided by the buyer when returning the goods to the buyer or otherwise, if the buyer agrees and the buyer does not incur additional costs. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the buyer before the buyer returns the goods or proves that he sent the goods to the entrepreneur.

5.5. The buyer is liable to the seller for the reduction in the value of the goods, which arose as a result of handling these goods differently than it is necessary to handle with regard to their nature and properties.

5.6. The seller is entitled to unilaterally set off the right to compensation for damage caused to the goods against the buyer's right to a refund of the purchase price.

5.7. Until the goods are sent to the buyer, the seller is entitled to withdraw from the purchase contract at any time. In such a case, the seller will return the purchase price to the buyer without undue delay, non-cash to the account designated by the buyer.

5.8. If a gift is provided to the buyer together with the goods, the gift contract between the seller and the buyer is concluded with the untying condition that if the buyer withdraws from the purchase contract, the gift contract for such a gift loses its effect and the buyer is obliged to return given a gift.

6.1. In the event that the mode of transport is contracted on the basis of a special request of the buyer, the buyer bears the risk and any additional costs associated with this mode of transport.

6.2. If, according to the purchase contract, the seller is obliged to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take over the goods upon delivery.

6.3. In the event that for reasons on the part of the buyer it is necessary to deliver the goods repeatedly or in another way than specified in the order, the buyer is obliged to pay the costs associated with repeated delivery of goods, respectively. costs associated with another method of delivery.

6.4. Upon receipt of the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and in case of any defects immediately notify the carrier. In the case of finding a violation of the packaging indicating unauthorized entry into the shipment, the buyer does not have to take over the shipment from the carrier. If he accepts such a consignment, he does so at his own risk. In such a case, the buyer is obliged to have the carrier issue a certificate of violation of the packaging and its extent. Without this confirmation, the buyer has no right to claim damaged goods.

6.5. The buyer is obliged to check the goods upon receipt and to claim the goods in the event of a defect within the period specified by law. Subsequent complaints will not take into account the exception of a hidden defect. Hidden defect means a defect which the buyer could not detect during the usual or reasonable inspection of the delivered goods.

6.6. Other rights and obligations of the parties in the transport of goods may be governed by the special delivery conditions of the seller, if issued by the seller.

6.7. The customer is obliged to check the goods immediately after receipt from the carrier. In case of damage to the goods, this must be confirmed by the carrier. Complaints due to damage to the goods during transport will not be otherwise acknowledged.

7.1. The buyer acquires ownership of the goods by paying the full purchase price of the goods.

7.2. In relation to the buyer, the seller is not bound by any codes of conduct in the sense of the provisions of § 1826 par. 1 let. e) of the Civil Code.

7.3. In the event of a consumer dispute arising from the purchase contract between the seller and the buyer, which cannot be resolved by mutual agreement, the buyer may file a proposal for out-of-court settlement of such a dispute to a designated out-of-court settlement of consumer disputes, which is: Czech Trade Inspection, Central Inspectorate - ADR department, Štěpánská, 15120 00 Prague 2, Email: This email address is being protected from spambots. You need JavaScript enabled to view it., Web: adr.coi.cz

The buyer can also use the online dispute resolution platform set up by the European Commission at http://ec.europa.eu/consumers/odr/

7.4. The seller is entitled to sell goods on the basis of a trade license. Trade licensing is performed within the scope of its competence by the relevant trade licensing office. The Office for Personal Data Protection supervises the area of ​​personal data protection. To a limited extent, the Czech Trade Inspection Authority also supervises compliance with Act No. 634/1992 Coll., On Consumer Protection, as amended.

7.5. The buyer hereby assumes the risk of a change of circumstances in the sense of § 1765 paragraph 2 of the Civil Code.

8.1. The protection of the buyer's personal data is provided by Act No. 101/2000 Coll., On the protection of personal data, as amended.

8.2. The buyer agrees to the processing of the following personal data: name and surname, residential address, identification number, tax identification number, e-mail address, telephone number (hereinafter collectively referred to as "personal data").

8.3. The buyer agrees to the processing of personal data by the seller, for the purposes of exercising the rights and obligations under the purchase agreement and for the purposes of maintaining a user account. Unless the buyer chooses another option, he agrees to the processing of personal data by the seller also for the purpose of sending information and business messages to the buyer. Consent to the processing of personal data in full according to this article is not a necessary condition for concluding a purchase contract.

8.4. The buyer is obliged to state his personal data (during registration, in his user account, when ordering from the web interface of the store) correctly and truthfully and is obliged to inform the seller without undue delay about the change in his personal data.

8.5. The seller may authorize a third party to process the buyer's personal data as a processor. Apart from the persons transporting the goods, personal data will not be passed on to third parties by the seller without the prior consent of the buyer.

8.6. Personal data will be processed indefinitely. Personal data will be processed in electronic form in an automated manner or in printed form in a non-automated manner.

8.7. The buyer confirms that he has been informed that this is a voluntary provision of personal data.

8.8. In the event that the buyer believes that the seller or processor (Article 9.5) performs the processing of his personal data, which is contrary to the protection of private and personal life of the buyer or contrary to law, especially if the personal data are inaccurate with respect to for the purpose of their processing, may:

8.8.1. ask the seller or processor for an explanation,

8.8.2. require the seller or processor to remedy the situation thus created.

8.9. If the buyer requests information about the processing of his personal data, the seller is obliged to provide this information. The seller has the right to demand a reasonable payment for the provision of information according to the previous sentence, not exceeding the costs necessary for the provision of information.

9.1. The business documentation can be delivered to the buyer to the e-mail address specified in his user account or specified by the buyer in the order.

10.1. If the relationship established by the purchase contract contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. This does not affect the consumer's rights arising from generally binding legal regulations.

10.2. If any provision of the Terms and Conditions is or becomes invalid or ineffective, the invalid provision will be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions. Changes and additions to the purchase contract are only possible by written mutual agreement.

10.3. The purchase contract, including business conditions, is archived by the seller in electronic form and is not publicly accessible.

10.4. Seller contact information: delivery address Komenskeho 612, 54701Nachod, Czech Republic. Mail This email address is being protected from spambots. You need JavaScript enabled to view it. phone +420775934360